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How to Use Video Baluns

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Introduction. RG59 Coax is the type of cable more typically used for CCTV camera connection, but it is possible, and can often make more sense to use a different cabling system.  Substituting the RG59 with Cat5e or another type of twisted pair wire could save a lot of time and expense, especially in larger installations.  The use of CCTV video baluns enables the transfer of video signals over such cables with the added advantages of allowing much longer cable runs (up to 300 feet when using passive baluns and up to an incredible 5,000 feet when using active balun transceivers which amplify the video signal), plus giving an option to connect up to 4 cameras using the 8 wires in a single cable. Baluns work in pairs. one placed at each end of a cable run, the transmitter balun converts 75 ohm video signals to 100 ohm impedance, suitable for Cat5 cable and then after transmission  the receiving balun converts the signal back to 75 ohms. Mini baluns are most commonly used for smaller installations with multi channel units available for larger lay-outs. Attaching video baluns to twisted pair cable. Video baluns are supplied in pairs, one must be attached at the camera end of the cable and the other at the video recorder end. Here we explain how to attach a pair of mini passive baluns to Cat5e cable. Using a cable stripping tool, remove approximately one inch of the outer insulation from the Cat5e cable to expose the eight wires (4 twisted pairs) inside. Select one of the twisted pairs and remove a quarter of an inch of the insulation from the wires, taking care not to cut the wires themselves. Fold the exposed wire back against itself, this way the balun connector has more to grip on to and is less likely to become detached. Loosen the screws on the balun to allow space for the wires to be inserted. Insert the wires into the balun, taking note of which wires have been attached to the positive and negative terminals as the other balun in the pair must be wired in the same way. Associated Articles Getting Started with CCTV How to Design a CCTV System How to Install a CCTV System How to Configure an IP CCTV System How to Set-up Remote Monitoring. How to Connect Analogue CCTV Systems Wireless IP Camera Setup Choosing a CCTV System CCTV Camera Connection Schemes CCTV for the Home and Business CCTV and the Law (UK) Network Video CCTV Systems Explained How to Crimp an RJ45 Plug onto CAT5/6 Cable Power over Ethernet (PoE) Explained Digital Video Recorder (DVR) or Network Video Recorder (NVR) CCTV Cameras Explained CCTV Resolutions Explained How  to attach a BNC connector to RG59 cable                     

How to Configure CCTV for Remote Monitoring

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Introduction. The term CCTV (Closed Circuit Television) doesn't really apply to today's surveillance systems as it implies that the system is "closed" and the monitoring of cameras and playback of recorded video can only be performed within the system itself.  All modern CCTV video recorders however,  have an integrated network adapter which allows the system to be connected to a LAN (Local Area Network) and monitored remotely from a PC on the same network or even over the internet. To achieve this, the DVR/MVR must be connected to a broadband router with an internet connection and added as a device on the local computer network, also  ports need to be opened on the network's  broadband router to allow users on the internet access to the network. Although there are many different models of digital video recorder available, the set-up process is basically the same, even if the user interface isn't. Here we have illustrated what a typical DVR/NVR interface looks like. Step 1: How to Set the IP address of the DVR/NVR. In order to configure the  system for remote monitoring, certain network settings need to  be entered into the DVR, for example the IP address of the recorder itself and the IP address of the "Gateway", which is the internal IP address of the router. The address of the recorder must be within the same range as the router , for example if the gateway address is 192.168.0.1, then the IP address of the recorder will be 192.168.0.xxx (where xxx is a number between 1 and 255 and not already assigned to a device on the network).  Setting the IP address of the DVR can be done through the recorders user interface in a number of ways, but for the DIY installer, the easiest way is to allow the router to automatically assign a unique IP address to the recorder . To do this: Access the main menu of the video recorders user interface and navigate to the 'Network Settings' window. The window will look something like this, or it could also have default settings in the IP Address and Gateway fields.  In order to assign the correct addresses, select  Auto Assign IP (DHCP) and then click SAVE. You should be notified on screen that the process was successful. The IP Address and Gateway fields will now be populated with the newly assigned IP address of the recording device and the IP address of the gateway (router), also shown are the TCP (server) port number, the  HTTP (web) port number and the mobile port number Make a note of these settings as we will need them next in the set-up. If you haven't already done so, now is the time to change the default login details for your DVR and enter your own username and password. Please Note: Be sure not to lose or forget these login details as a factory reset of the system could be required to remove them. The system can now be viewed locally on a networked PC via the internet browser (more on how to view the system later),  but in order to access the system remotely from over the internet, a few more steps are necessary. Step 2: Port Forwarding. To allow remote access to the DVR by users on the internet , it is necessary to open ports on the network's broadband router, these are the three ports we have just mentioned, the server port, the HTTP port and the mobile port. As there are many router models on the market, the steps to navigate to the port forwarding section will vary, but it will always require logging on to the router from a local PC as Administrator, after which it would usually be listed under 'Advanced Settings'. Following the particular router manufacturers' instructions set up port forwarding rules as follows: Step 3: How to View the System Remotely. There are several options when it comes to viewing and controlling your security system remotely. Access is possible from any computer or mobile device with an internet connection. To view the system on a local PC. Web based applications such as Netsurveillance can be used by simply by entering the IP address of the DVR into the address bar of your internet browser and clicking search. Please note that, if the HTTP port number is anything other than 80, this number must be added at the end of the IP address, separated by a colon e.g. 192.168.0.10:99. This will open a web based login page  where you will be asked to enter your username and password.  Although useful these applications are limited in functionality and often allow only viewing. Dedicated software is available for all DVRs and NVRs, it will usually be bundled with the recorder itself, but is usually available to download if necessary.  These utilities give full control over the system, and can be used both for local and remote monitoring. To access the system over the internet. To access a system from over the internet, we first  need to  know the external (or public) IP address of the router,  this will be used in place of the local IP address of the DVR. To find the public IP address of your router, simply type "what's my IP" into a google search and the address will be displayed as follows. Again web based applications will give limited access to your system, but dedicated utilities give the operator far greater control, allowing functions such as record scheduling, video playback and camera control functions such as Pan, Tilt & Zoom (with compatible cameras).  Different software in bundled with different recording devices, but basically they all provide the same functionality and all require similar configuration.  In all cases, devices require adding by navigating to the 'Add Device' section and, in the relevant fields, entering the public IP address of the router and the number of the server port that the DVR is configured to.  If the device has a username and password, these will also need to be entered. To view the system on a mobile device. Mobile applications are available which allow viewing of the system using mobile phones and tablets. QR codes can be found in the Guide section in the main menu of the DVR user interface. When scanned the codes provide a link to the relevant app for the DVR and mobile platform. Adding devices to the apps is done by again entering the public IP address of the router, the server port number and the username and password of the recording device.      

Is Standard Analogue (D1/960H) Dead

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Why would anyone buy a standard analogue Digital Video Recorder (DVR)?  There is only one reason I can think of - cost.  The new player in the analogue CCTV market is HD-TVI, and because it is backwardly compatible with existing D1/960H systems there is no technical advantage in installing a standard DVR or replacing an existing standard DVR with a similar standard DVR. So, back to the cost.  There are hundreds of CCTV suppliers with massive amounts of standard analogue DVRs and low-resolution D1/960H 700TVL cameras. The only way they can clear their stocks is to either sell them cheaply or scrap them.  The standard analogue cameras will have a longer lease of life due to the requirement to replace cameras in existing D1/960H systems. But even this may be false economy - surely if a standard analogue camera needs replacing it is better to upgrade the system to HD-TVI by replacing the DVR to an HD-TVI DVR. So what's so good about HD-TVI?  Firstly, it is capable of reaching resolutions of up to 1080P which is 4 x better than D1/960H.  Secondly, it is backwardly compatible with existing analogue systems, and thirdly, most HD-TVI DVRs can also connect one or two IP cameras. We have a new website dedicated to HD-TVI and HD-IP CCTV Systems. What about other HD analogue systems such as HD-SDI, HD-CVI and HD-AHD? HD-SDI is very expensive and is not backwardly compatible with existing analogue cameras although it can use the existing analogue cabling, but it should be noted that the cable has to be in excellent condition. HD-CVI is again expensive and because its manufacture is restricted to few licensed companies the range of equipment is restricted.  In fact Dahua, the major manufacturer of the system has begun manufacturing HD-TVI which says a lot for the future of HD-CVI! There may be some legs in HD-AHD, but as yet the technology has not been taken up by the major CCTV manufacturers.  We shall wait and see. So for the foreseeable future HD-TVI is the best analogue HD CCTV system.

Passive Infra-red (PIR) Detectors Frequently Asked Questions (FAQs)

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thumbQ.  How do PIRs work? A.  All objects emit IR (infra-red) heat and basically PIRS detect a change in IR heat emitted by objects within their view.  The front lens of a PIR is a Fresnel lens which divides the incoming IR into bands.  It is the change in IR heat detected across two or more of the bands that the electronics within the detector decide is significant.  If it is significant it will signal an alarm condition.  This is the reason why PIRs do not work well in hot ambient conditions where the ambient heat is close to that emitted by a hot intruder and the detector will see little difference in the IR heat received.  It should also be noted that the detection requires that the source of heat moves across the detector rather than towards or away from it.  In general the best place to fit a detector is in the corner of a room. Q.  How do Pet Tolerant PIRs work and are they effective? A.  Pet Tolerant PIRs are designed to ignore pets typically up to about 30kg in weight and up to about one metre high.  In low-end PIRs this is usually achieved by altering the Fresnel lens such that it masks a lot of the area covered below one metre from the ground.  High-end PIRs also employ algorithms in addition to the lens in order to improve the detection efficiency.  It should be noted that Pet PIRs should not point at open staircases open to pets and also if used for cats they should not point at areas into which cats may climb. Q.  Do I need brackets to fit PIRs? A.  PIRs are usually fitted directly to a solid surface by screwing the back-plate directly to a wall usually in the corner of a room.  The majority of PIRs are supplied without brackets but the Pyronix KX series are supplied with wall and ceiling brackets.  Note that if brackets are used then it is important to check that the PIRs cover the required area. Q.  What is a 'Quad' PIR? A.  In a Quad PIR the detection pattern is divided into four sectors (two upper and two lower) and the detection algorithm is usually designed such that at least one upper and one lower sector have to be triggered to create an alarm signal.  This improves the false alarm immunity. Q.  What is a Dual Technology (DT) PIR? A.  A DT PIR combines a PIR detector and a microwave detector into a single unit.  An alarm is signalled when both detectors are triggered.  As mentioned above PIRs detect changes in heat.  Microwave detectors detect changes in volume.  The microwave detector emits a low power microwave signal.  The signal bounces around the room and is received back at the detector with a specific value.  If the volume of the room changes by say a window or a door being opened then the signal received back will be different to the value it previously registered.  If the difference is considered significant then an alarm condition is signalled.  The microwave detector in a DT PIR has a selectable sensitivity. Q.  What is a Curtain PIR? A Curtain PIR is a PIR with a narrow detection beam, typically 1 metre wide at around 18 metres.  They are useful for protecting a line of doors or windows in a corridor. Q.  What is a ‘look-down’ zone? A.  More sophisticated PIRs can be specified with a ‘look-down’ zone.  Low-end PIRs have their detection pattern set at between 20 and 45 degrees declination.  This leaves an area immediately under the PIR which is effectively blind to IR.  PIRs with a look-down zone have an extra lens which covers the area immediately below the PIR.  Note that if PIRs are fitted in the corner of a room as recommended then it is difficult for an intruder to get beneath a PIR. Q.  What are ‘sealed optics’ and why are they necessary? A.  The detector in a PIR is actually a small (~ 1/3”) CCD unit onto which the Fresnel lens at the front of the PIR focuses the received IR.  If you imagine a small insect crawling across the front of the Fresnel lens, then its relative size is unlikely to cause an alarm.  However if the same insect were to crawl across the actual CCD then its relative size would be massive and hence very likely to cause an alarm.  The majority of PIRs have sealed optics as standard, but it is still important when fitting PIRs to ensure that the cable entry holes and fixing holes are sealed against insect ingress. Q.  What is ‘anti-masking’? A.  Grade 3 PIRs usually have an anti-masking feature.  This feature is only available in systems using FSL (Fully Supervised Loop) wiring.  In a standard PIR it is possible to mask the PIR when the alarm is not set by covering the Fresnel lens with tape or card such that when the alarm is set the PIR is effectively inactive and as such an intruder could enter the area knowing that the PIR is not going to detect him or her.  A PIR with anti-masking will detect an attempt to mask the PIR when the alarm is unset and produce an alarm signal as a tamper fault.  Anti-masking PIRs are usually fitted in areas that have public access (shops, pubs etc.) and are not usually necessary in private premises. Q.  What is double-knock? A.  Also known as pulse-count, this is a setting in the detector that requires the detection area to trigger twice within a preset time.  It is designed to prevent false alarms by confirming that there is actual movement across the PIR.  Modern alarm control panels can also have zones set up as double knock zones.  Sophisticated control panels can also set zones up as ‘cross-zoning’ in which two adjacent detectors on individual zones can be set such that both zones have to be triggered in order to generate an alarm. Q.  What are ‘selectable EOL resistors’? A.  Higher specification control panels have the ability to use FSL wiring which requires the resistors fitted at the detector.  Rather than manually fitting the resistors, higher-end PIRs are fitted with resistors of the required values for various control panels – different manufacturers use different resistor values.  When using PIRs with selectable resistors it is simply a matter of setting the appropriate jumpers on the PIR to select the required resistor values. Q.  Can I disable the LED in the PIR? A.  PIRs are fitted with an LED (DT PIRs are usually fitted with 3 LEDs to indicate activation of the PIR, the Microwave and Both) to help determine the area covered by the PIR.  In general, once the PIR has been set up and is confirmed to be covering the required area, the LED should be disabled.  The LED is usually disabled via a jumper in the PIR.  Disabling the LED is important in public areas – a potential intruder could effectively walk-test the area to identify blind spots. Q.  Can I install a PIR in a bathroom? A.  It is not recommended to install an indoor PIR in a bathroom – the steam will eventually corrode the electronics.  An external PIR could be used, but it may be better to use some other form of detection such as a magnetic contact on the bathroom door or to protect the area immediately outside the bathroom. Q  Where in a room should I fit PIRs? A.  PIRs are best fitted in the corner of a room on the same wall as the window.  I f the room has more than one window then ideally the PIR should not point to the window with the most southerly aspect (northern hemisphere). Q.  Can I adjust the mounting height of the PIR? A.  PIRs are designed to operate at the height specified in their installation manuals.  There is usually a small amount of leeway, typically between 2.3m and 2.9m, allowed by adjusting the PCB within the PIR casing.  

Changing Batteries in Visonic Powermax Wireless Alarm Systems

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Introduction The Visonic range of Powermax wireless alarm systems use non-rechargeable batteries in their wireless detectors and devices and rechargeable devices in the control panels.  The typical battery life of the non-rechargeable batteries is 2 to 3 years, but this depends on the usage and their setup.  For example, disabling the LEDs on the PIRs will extend the battery life, as will not using the squawk function on the wireless sounder(s).  The typical life of the rechargeable batteries is 4 to 5 years. All the control panels in the range will indicate a low battery condition well before the device ceases to function correctly.  The control panel will show an amber warning light to indicate a 'Trouble'.  The cause of the trouble can be interrogated by repeatedly pressing the 'OK' button on the control panel.  Live Troubles will be announced first - such as 'low battery front door', these are then followed by System Troubles - such as 'AC Failure', 'CPU Tamper'.  These latter troubles have been caused historically (for example by by the AC power being turned off, or the panel having been opened) and are known as memory troubles.  These memory troubles will clear when the system is set and unset. Note that even though a fault is reported as 'low battery front door' it does not necessarily mean that the detector is fitted to the front door - the names are arbitrarily chosen on installation. Also note that detector batteries installed at the same time are likely to need replacing at the same time.  So, say that you ahve 6 PIRs on the system which were all installed 2 years ago and one of the PIRs is reporting a low battery then it is likely that the other PIRs will need repacement batteries soon.  The batteries used are Lithium type and have a long shelf life - typically 8 years (the batteries we are currently selling in 2015 are dated best before 2023), and as such it makes economic sense to buy the batteries in bulk. Changing Detector Batteries Under a normal setup the batteries in detectors and sounders can be changed without the system going into a full alarm condition.  If the system has been setup to trigger a full alarm on tamper then the alarm can be silenced by entering the user code at the control panel. The detectors appear to have a 'memory' which can cause the system to still report a low battery after a new battery has been installed.  The procedure below will eliminate this 'memory' quirk. When replacing batteries in multiple detectors, do them one at a time and check that the detector is funcioning without showing a fault. Remove the cover of the detector.  Screws on the PIRs, MCT302 Large door contact, and MCT303 Vibration detector, and a prise-off cover on the MCT320 small door contact. Unclip the PCB from the detector. Remove the battery and dispose of it in a suitable battery recycling bin. Temporarily short the battery terminals on the detector's PCB - this will remove any residual charge in the detector which causes the 'memory' quirk. Fit the battery onto the PCB and refit the PCB into the detector. Refit the detector cover. Check at the panel that the 'low battery' fault has cleared from the 'Live troubles' - it will remain in the 'memory troubles' until the panel is set and unset.   Changing Sounder Batteries The method for changing the sounder battery is similar to the above, but be wary of the sounder triggering when the sounder cover is removed.  Wear ear defenders just in case the sounder does trigger and have someone at the panel to input the user code if required. Again short out the battery terminals on the PCB.  Use a small screwdriver across the pins of the battery connection socket to discharge any residual charge in the unit. Changing Control Panel Batteries. All the Powermax control panels are mains-powered and have a back-up rechargeable NiMH battery designed to maintain the alarm system in non-alarm mode for around 8 hours.  The battery should last for around 4 to 5 years.  The control panel will indicate when the battery needs replacing. Powermax + The Powermax + battery can be replaced without opening the control panel and it is simply a matter of removing the old battery and plugging in the new one.  The battery compartment cover has a tamper switch which will cause a 'memory trouble'.  The 'memory trouble' will clear when the alarm is set and unset. Powermax Pro, Complete, and Express Repalcing the battery in these panels requires the panel to be opened.  WARNING: Before opening the control panel the 220/240v AC mains supply must be isolated. Replacing the battery is again simply a matter of removing the battery cover, unplugging the old battery, and plugging the new one into the socket. Please dispose all used battteries responsibly.

Texecom ComWiFi Module Review

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thumbTexecom have recently made the Remote Keypad App for the Premier and Premier Elite control panels free.  There is also a paid Engineer version available.  The apps are available for iOS and android devices.  The latest apps can have up to four IP cameras connected and can send e-mails and push notifications to mobile devices. To get the apps, search for Texecom in the Android Play store or the iOS App Store.  The App has installation instructions for connecting the IP modules and on using the App. The apps communicate with the control panel via either the Com-IP module or the ComWiFi module.  The Com-IP module connects to the router via an Ethernet cable (CAT5) whereas the ComWiFi unit connects using WiFi. It is also worth noting that the ComWiFi (and the Com-IP) can also be used to connect the Wintex software running on a PC.  We did find though that we could connect either to the app or the Wintex but not both at the same time.  But that's not a big problem as long as you remember to disconnect from one before trying to connect to the other. About the ComWiFi Module Texecom recently launched The ComWiFi module.  The module is surprisingly reasonably priced (around £50) and is available in two versions - the CEK-0001 for polycarbonate control panels and the CEK-0002 for metal control panels.  The slightly dearer CEK-0002 is supplied with an antenna designed to be mounted on the metal panel - a small hole needs to be drilled in the casing and the antenna bolted to the panel.  The CEK-0002 can be also be used in polycarbonate panels and the antenna left inside the panel.  The CEK-0001 cannot be retro-fitted with an antenna. The module is supplied with a paper version of the installation manual.  The manual can also be be found in the App or can be downloaded from the product page on our website. Both units are supplied with a cable to connect the ComWiFi to one of the Com port connectors on the panel PCB.  The cable is quite short so a bit of pre-planning on where to position the module is needed, especially in metal panels as the antenna connection is also quite short.  The module is fixed in its final position by four sticky feet mounting pillars (supplied). Physical Installation In our test rig we used a polycarbonate Premier elite 24 v2.11 and the CEK-0002.  We used the Virgin Super Hub router.  The distance from the panel to router was around two metres. The physical installation was relatively simple; we simply connected the com lead into the ComWiFi and com1 on the panel.  The first thing we noticed was the brightness of the LEDs on the ComWiFi. We could probably have seen them from several miles away.  It is then a matter of finding a suitable place in the panel to mount the unit using the supplied sticky feet.  We attached the antenna and just laid it loosely in the panel without it touching the PCB. Configuration Configuring the ComWiFi is a bit tortuous but the supplied installation instructions are comprehensive and the setup went reasonably smoothly apart from falling foul of Texecom’s counter –intuitive menu system  - there are times when you feel that you should enter ‘yes’ when you really need to enter ‘no’. The initial setup of the ComWiFi has to be done using a Wi-Fi enabled computer, tablet or mobile device and sets up a wireless ‘Com WiFi’ network.  This then lets you access the ComWiFi from a browser.  You are advised to change the user name and password.  Caution:  Use only alphanumeric characters for the password!  if you use special characters in the Password you will be locked out of the module and you can't get back in.  You must remember the new user name and password.  You can change the user name and password later if you wish. On our initial setup the signal strength showed as 66%.  We tried the setup at about 10 metres from the router and got strengths of around 30%.  At the 30% strength we suffered no dropout or significant lag. Local and Remote Access NB:  The IP addresses used in this article are typical to our setup.  The IP addresses need to be changed to suit your own particular network. The next step requires access to the router and some knowledge of IP addressing to assign an IP address to the ComWiFi.  We used the manual method to assign an IP address and at the same time we set up the port forwarding. If you are lucky enough to have a Virgin as your ISP you will find that the external dynamic IP address rarely changes – ours has only changed twice in 3 years – then you probably don’t need to get a fixed IP address or use a DDNS service.  On other ISPs the external dynamic IP address will probably change regularly and you should get a fixed IP address or use a DDNS service. We then set up the Premier elite control panel following the instructions in the installation manual and somewhat surprisingly we could connect to the panel using the app over the LAN using the internal IP address.  Because we had already set up port forwarding we could also connect over the WAN using our routers external IP address. Connection over the WAN was slightly slower as expected but we saw no dropout and the App behaved well. Wintex Access We then set up access to the Wintex software which really was very easy.  Just remember that you cannot have the app connected and Wintex connected at the same time. Push Notifications Setting up the Push Notifications also went smoothly.  You need to create an account with Texecom so that you can access their servers.  Once you have the account it is simply a case of choosing the protocol (we used Contact ID), inputting the Texecom server IP/Port no. addresses into the  ARC primary and secondary telephone number, entering the account no, choosing the report options (listed in the panel’s Quick Reference Guide), and setting ‘Connect via IP’ to ON. For the Push Notifications to work correctly ‘polling’ has to be set up.  Again the instructions worked fine, and a test call was successful. Camera Connection Unfortunately, the installation instructions that came with our test unit did not have instructions for connecting cameras.  Hopefully, the instructions should be updated soon.  We successfully added an IP camera, but we had to contact Texecom by email at apps@texe.com .  The response to our email was fast and the support was really very good. The IP camera we eventually connected was a Hikvision (model no DS-2CD2032-I) bullet camera.  This is how we did it. Connect the camera to port on the router via a network cable.  Apply power to the camera. Insert the CD supplied with the camera and navigate to the iVMS-4200 program and run it. Go to ‘Device Management’, click ‘Group’ then ‘Add Group’ and name the group. Click ‘Server’ and at the bottom of the screen select the camera and click ‘Add’ and give it a nickname.  Click ‘Add’ to add it to the group. Click ‘Group’ and then click the group you added the camera to.  The camera should now appear in the right hand pane. Click on the ‘Remote Config’ button and then ‘Network’ in the left hand pane. Change the http port to 85, and check that the other settings are what you expect.  Click ‘Apply’ Check that the camera can now be accessed locally by typing 192.168.0.26:85 into a browser and you should get the Hikvision login page.  You should be able to view the camera in live view In the App we enabled the cameras and then added the details for Camera 1.  Including the user name and password. At this point we had to contact Texecom to get the correct command for the Hikvision camera. For the Hikvision IP camera Texecom gave us http://IPADDRESS:85/Streaming/channels/1/picture?snapShotImageType=JPEG&videoResolutionWidth=1280&videoResolutionHeight=720 (no spaces in the string) where the IPADDRESS is the internal IP address of the camera.  You should now be able to see the camera in the App.  NB:  We subsequently found the commands for 1000s of cameras here List of Streaming Commands courtesy of iSpy. In order to view the camera over the internet then port 85 needs forwarding for the cameras IP address.  You can then test  the external IP by typing the external IP address followed by the port no. Into a browser e.g.  xxx.xxx.xxx.xxx:85   Conclusion This is a really useful piece of kit, even if you only use it to connect to the free Wintex software.  We had no problems with the signal dropping out and the camera we tested was a 3Mp IP camera and gave a good quality image.  Setting the cameras up was a bit tricky and we had to initially resort to Texecom for help, and glad to say the support from them was really good.  One of the best things is the price.  Both versions are available on our website at under £50 for the basic model (CEK-0001) and a few pounds more for the version with the SMA Antenna (CEK-0002). All in all a good bit of kit at a great price.  

How to Enrol or UN-Enrol Visonic Powermax key-fobs (MCT-234 & MCT-237)

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thumbThe Visonic Powermax range of wireless alarms can be set and unset using a wireless key-fob.  Two key-fobs are available – the four-button one-way model (MCT-234) and the six-button model (MCT-237).  Up to eight key –fobs can be enrolled onto the control panel.  The wireless range of the key-fobs is approximately 20 metres (Line of Sight).  The MCT-234 can be used to set the alarm in Home or Away mode, unset the alarm or initiate a Panic alarm.  The MCT-234 also has an Auxiliary button which can be programmed to perform various functions such as opening a motorised garage door. The MCT-237 differs from the MCT-234 in that it has an LCD display which displays information  sent from the control panel and that it can also be used to arm/disarm partitions if required. Enrolment Both types of key-fob are enrolled in the same way.  The key-fobs can be enrolled and un-enrolled from either the user menu or from the installer menu.  The procedure below is through the user menu and is the same as through the installer menu.  You have to enter installer mode to use the latter method. With the panel reading READY, press the forward >> key until USER SETTING is displayed and press OK. Enter your user code at the prompt (default is 1111) – you will hear the ‘Happy’ beep. Press the forward key >> until ENROL KEYFOB is displayed and press OK. Press the forward button >> until you reach an empty key-fob slot.  Slots that have a key-fob already enrolled to them have a black square next to them. Press OK, and TRANSMIT NOW will be displayed. Press a button on the key-fob and a ‘Happy’ beep will indicate that the key-fob has been enrolled. Press the forward button to enrol more key-fobs or press the Arming Away (closed padlock) button to display <OK> TO EXIT. Press the OK button to return the panel to its READY status.   Un-Enrolment To un-enrol a key-fob proceed as above but when you reach the slot with the key-fob you wish to un-enrol and press OK.  The panel will display <OFF> TO DELETE. Press the Disarm (open padlock) button to delete the key-fob. Press the Arming Away (closed padlock) button to display <OK> TO EXIT. Press the OK button to return the panel to its READY status.  

Adding Prox tags to the Honeywell Galaxy Mk7 (CP038) Keyprox RKP

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thumbThere are two versions of the proximity tag used with the Galaxy Mk7 Keyprox RKP – the thick (YXO-0020) tag which does not have a code number printed on it, and the thin (YXO-0004) tag which does have the code number printed on it.  Both types can be used with the Mk7 RKP.  If you want tags for a Max Reader then you need to use the thin (YXO-0004) tags. The following procedures outline adding and deleting tags from the system. Adding Prox tags to the Honeywell Galaxy Mk7 (CP038) Keyprox RKP Enter the menu 42.1 = Users. Users.  Select a user.  Select option 6 = Prox Tags.  Press A & 1 together to self-learn keytag/card on to system. NOTE: When pressing A & 1, make sure keytag or card is kept away from prox symbol or else the number will be misread.  Hold card/keytag in front of prox symbol to add it in.  The number should be displayed.  Wait for double beep then remove keytag/card.  Press enter to save and exit. NOTE: If at any time a triple beep is heard, the learn procedure has failed. Removing Keytags (Prox tags) or Cards from the Honeywell Galaxy Mk7 (CP038) Keyprox RKP Enter menu 42.1 = Users. Users.  Select a user.  Select option 6 = Prox Tags.  The Serial number is displayed.  Press the B key until all digits are deleted from screen.  Press enter to save and exit.

Using the MyVisonic App

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thumbThe App for use with the Powermax wireless alarm system fitted with the Powerlink2 module has been updated and now works well on both android and I-os.  In order to get the App working, the Powerlink2 module needs to be setup locally and then over the Internet as described here Powerlink Basic Setup.  You need to enter the Visonic server address  212.179.058.186 into the IP RCVR 1 (section 4.5 of the installation manual). To use the App, download the MyVisonic app onto your mobile device.  Enter your username and password, the Powerlink ID (go to the setup section of the browser version of the Powerlink module), and the server address 212.179.058.186.  Press login and it should connect within a few seconds. Note: If you have previously downloaded the app, un-install it and install the latest version.

Galaxy Flex V3 Data Sheet

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thumb Galaxy Flex V3 FX020 FX050 FX100 Zones on board (Max expansion) Max wireless zones 12 (20) 8 12 (52) 40 12 (100) 88 Wireless transceiver/RF Portal 8 8 8 Groups/Areas/Partitions 3 4 8 Outputs - switched (with trigger module) 2-6 (14) 2-22 (30) 2-46 (54) Integrated PSU 1A 1A 1A Output current rating (EN50131) 0.7A @ grade 2 0.7A @ grade 2 0.7A @ grade 2 Users 25 50 100 Event log 500 500 1000 Access event log 500 500 1000 7 day timer schedules (Autoset & Access) 2 4 4 Links 5 5 5 Local communication interface USB USB USB PSTN Onboard Onboard Onboard Ethernet Optional Optional Optional GSM/GPRS Optional Optional Optional Voice listen-in options 2 channels 2 channels 2 channels 2-way voice options 2 speaker channels 2 speaker channels 2 speaker channels Keypads (keyprox) Mk7 or Mk8 4 (4) 4 (4) 8 (8) Door controllers (DCM) 2 4 4 DCM controlled doors 4 8 8 Bus mounted prox readers 4 8 8 Access control groups (user templates) 5 10 20 Galaxy TouchCenter/ prox 1 1 1 Approvals PD6662:2010/ EN50131-3:2009 PD6662:2010/ EN50131-3:2009 PD6662:2010/ EN50131-3:2009 Dimensions (mm) Small (Metal) = 255 x 370 x 115Medium (Poly) = 333 x 337 x 93Large (Poly) = 393 x 367 x 98  

iConnect2 Review & Setup

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Introduction The iConnect2 is a true 2-way wireless alarm system manufactured by the Israeli company Risco and branded under the Electronics Line range. Unlike its well known sister product the Infinite Prime, the iConnect2 is not well known in the UK, but it is popular and widely used across Europe and Scandinavia.  The initial appeal of the system is its 2-way wireless capability and its built-in remote connectivity by LAN (IP) or GPRS with either PSTN or GSM back-up. True 2-way alarms communicate fully with the connected devices such that the device's parameters are programmed through the control panel.  The advantage of this approach is the ability to program the detectors remotely (see remote programming) and also that devices can be powered down by the panel when not required. For example PIRs can be put to sleep when the system is not armed, thus improving their battery life. Of the wireless alarm systems we supply, only the Visonic Powermaster and the Electronics Line iConnect2 are truly 2-way systems.  One of the advantages of the iConnect2 over the Powermaster is its relatively easy installation and remote monitoring setup.  Unlike the Powermaster, the iConnect can be user-monitored both visually using PIR Cameras and via telecommunications such as email, PSTN (landline) and GPRS/GSM. After perusing the technical and operational specifications of the system we obtained an iConnect2 control panel and a few detectors in order to test the system.  We were quite surprised by the relatively low cost of the systems, considering that IP modules are included in both with either PSTN dialler or GSM dialler built-in. Control Panels The iConnect2 control panel is available in 2 versions – the IP/PSTN and the slightly more expensive IP/GPRS/GSM model.  Both panels are physically identical from the outside and are surprisingly relatively compact (270mm wide, 220mm high and 45mm deep) and have an aesthetically neutral gloss ivory finish.  The panels are manufactured from a rigid plastic (ABS?) and are quite solid in feel.  Inside the panel, the various Printed Circuit Boards (PCBs) are well laid out and the various connectors (Mains power, LAN, telephone etc.) are readily accessible.  The front of the panel is secured to the rear by clips and a single screw and when the panel is opened the PCB in the front part which is connected to the rear by a ribbon cable is supported by strain relief straps. Both models support X-10 Home Automation modules. The front panel has the LCD display, arming keys and an alphanumeric keypad.  The keypad has a contrast-adjustable blue backlight when activated.  The front panel also incorporates a speaker for voice tones and a piezo sounder for keypad and alarm sounds.  The alarm sound is adjustable via jumper to either 105dB (default) or 85dB.  Both the speaker and the piezo sounder can be disconnected if required. The system also supports up to four wireless remote keypads (EL-4727) which operate identically to the on-board keypad.  In addition to arming and disarming the system the system can also be programmed from a remote keypad but only one keypad can be in use when in programming mode. Devices The system can connect to a wide range of devices such as detectors, key-fobs, sounders, repeaters and expanders.  A brief description of the available devices follows. Detectors Each detector has to be registered to one zone.  The system has 32 wireless zones and can thus accommodate up to 32 wireless detectors. The panel also has 2 hard-wired zones available.  The number of hard-wired zones can be increased by the addition of the I/O Expander Module (EL-4770) but at the expense of the available wireless zones.  The wireless range of the detectors is approximately 300 metres (Line of sight).  As with all wireless alarm systems, this range is significantly reduced by obstacles in the wireless path.  The range can be extended with the repeater – see below. PIR Camera Detectors (EL-4755 & EL-4755PI) Up to eight (8) PIRs (Pet-tolerant Option) with built in cameras can be enrolled to the system.  The cameras will take snapshots of the covered area on alarm.  Snapshots are triggered by the PIR in the device and can use the built-in Infra-red flash if configured.  The snapshots of a particular camera can also be triggered by up to 4 other zones.  The cameras can also take snapshots on demand via the MyElas Programme/App on PC or Mobile device. PIR Detectors (EL-4745 & EL-4745PI) The PIR units are similar in function to the Camera version above but without the camera.  Up to 32 PIRs can be enrolled.  The units are available in standard or pet-tolerant versions. External PIR DT Detector (EL-4800) The 2-Way Outdoor PIR Detector has a robust design incorporating two PIR channels that cross-check their target signals to eliminate false alarms while providing high catch performance. Reliability is enhanced by a weather-resistant housing with rubber seal and protective hood, IP65 rating. Magnetic Contact (EL-4601) & Dual Magnetic Contact/Universal Transmitter (EL-4601DZ) The small form (65x30x16mm) magnetic contact is useful for protecting opening doors and windows. It has an operating gap of 22mm.  There is also a dual zone version which has a hard-wired input and acts as a universal transmitter.  The dual zone version can be programmed to operate as Magnetic, Universal or Magnetic + Universal.   Universal Transmitter (EL-4602) The universal transmitter is similar to the dual zone magnetic contact but does not have the magnetic contact part.  It is useful for connecting non-powered hard-wired devices such as a heavy duty roller shutter door contact.  It can be used with any device having a zero voltage output. Vibration Detector (EL-4607) The 2-Way Wireless Vibration Detector senses low-amplitude vibrations around vulnerable access points, setting off an alarm before an intruder has a chance to enter the premises. Being 2- way, the sensitivity can be adjusted via the panel using a scale of 1-100, 1 being the lowest, and where necessary, can be modified via the remote programmer. This detector provides an added value in that it signals an alarm during the first stage of a break-in attempt, before any major damage can be done. Smoke Detector (EL-4703) The Wireless Smoke Detector is a photoelectric detector that is ceiling mounted and designed for indoor residential environments.  The detector has an 85dB built-in piezo sounder and test button. Gas Leak Detector (EL-4762) The Wireless Gas Detector detects the build-up of cooking and heating gases including butane, propane and methane (Natural Gas) which may indicate a leak and potential danger. Upon detecting a high level of the gas, the Wireless Gas Detector will sound its built-in 85dB alarm and notify the control panel which will notify the monitoring station or end user, enabling a rapid response which could save lives. Carbon Monoxide Detector (EL-4764) The 2-Way Wireless CO Detector detects and monitors the build-up of Carbon Monoxide (CO) in residential and commercial environments. CO is a highly dangerous poisonous gas and due to its colourless, odourless and tasteless properties can be hard to detect.  An early detection of CO can therefore save life. The Wireless CO Detector will sound its built in 85dB alarm and alert the control panel in the event of high CO which will immediately forward the alert to a CMS or private phone number, enabling a rapid response to the threat. Flood Detector (EL-4761) The 2-Way Wireless Flood Detector uses micro-controller based signal processing to provide early warning of water leaks. The compact, robust device is ideal for use in basements or near air conditioners and sinks, and works independently during power outages.  The detector is in 2 parts interconnected by a 2.4m long cable.  The sensor is screwed to a suitable part of the floor and the transmitter at a suitable height above the floor.   Keyfobs & Keypads Up to 19 Keyfobs and 4 Remote Keypads can be registered to the control panel. Emergency Keyfobs (EL-4711M & EL-4711P) The 2-Way Emergency Keyfob is designed for crisis notification and emergency calls. The large one button design aids its use for the elderly, disabled and sight-impaired individuals. The 2-Way Emergency Keyfob is water resistant and available in two models, for panic and medical emergency. Keyfobs (EL-4714) The 2-Way Wireless Round Multi-Function keyfob provides an easy and convenient way to control the iConnect 2-Way security system. Providing four functions; full, part and perimeter arm, disarm and panic alarm generation, the keyfob is small and compact, can fit easily onto a keychain and uses a 3V lithium battery providing a long battery life. Wireless LCD Keypad (EL-4727) The 2-way Wireless LCD keypad is a modern, streamlined keypad that exactly replicates the panel’s on-board.   Sounders Up to four sounders can be registered to the system and can be  any combination of the three models below. Outdoor Siren and Strobe (EL-4726T) The 2-way wireless triangle external siren, EL4726T is designed to extend the signalling capabilities of the security system outside the protected area in any outdoor environment. Being fully battery operated and wireless, the external wireless siren offers an easy and flexible solution for quick installation. The siren can be configured to output exit and entry beeping tones. Up to four sirens can be connected to one system. Outdoor Siren and Strobe (EL-4726R) The two-way wireless rectangular siren, EL4726R is designed to extend the signalling capabilities of the security system outside the protected area in any outdoor environment. Being fully battery operated and wireless, the external wireless siren offers an easy and flexible solution for quick installation. The siren can be configured to output exit and entry beeping tones. Up to four sirens can be connected to one system. Indoor Siren (EL-4723) The 2-Way Wireless Indoor Siren is an aesthetically designed, fully wireless unit designed for residential applications which extends the sounding of the 105dB alarm into the indoor environment and can be used to scare off intruders. The internal siren can be mounted in a central location inside the premises close to where the user resides with the control panel safely installed out of the sight of intruders.    Miscellaneous Devices Repeater (EL-4635) The 2-way Wireless Repeater is designed to extend the range of wireless devices registered to the iConnect 2-Way control system. All programming is done via the panel, and up to 4 repeaters can be used per system. I/O Expander Module (EL-4770) The 2-Way Wireless Input/ Output Expander serves two purposes; as an extension module enabling wired devices to be connected to the iConnect 2-Way Control System and permitting programmable outputs, thus allowing the connection of auxiliary electrical devices to the iConnect system which can be controlled either using the smart-phone app or a keyfob.   Initial Setup The initial setting up is best carried out on the bench prior to finally installing the panel and devices in their final positions. To properly set up the panel it should eventually be sited such that the panel can be connected to a broadband router and, if the PSTN version is used, a telephone socket.  If the GSM version is used it should be sited where there is a good mobile signal.  Also note that the panel should be fitted at least 1 metre above ground level and not near any large metal objects – especially ferrous metals. As with any complex piece of equipment, we always read the Installation Manual and the User Manual.  A tad annoyingly, the Manuals are not supplied with the control panels but individual manuals are supplied with the devices.  To get the manuals we created an account with Electronics Line (EL) via their website and then downloaded the manuals.  We can supply the manuals but it is worthwhile having an account with EL in order to download the Remote Programming Software and the required USB driver – see later for info on remote monitoring and remote programming. We ordered the IP/PSTN version of the panel.  In the box were the panel, the back-up battery and a power lead fitted with a 2-pin European type plug.  We never advise any alarm system to be powered from an electrical socket – they should be hard-wired into an un-switched 3 Amp. fused spur.  Because we were setting ours up on the bench we simply cut the plug off and fitted a UK plug.  We connected the mains lead to the Left-hand pair of power terminals in the panel – the Right-hand pair are used for the X-10 module if fitted.  We also connected an Ethernet (LAN) cable into the socket on the communications PCB (labelled J5) and a phone extension lead into the terminals labelled Line.  Note: in the UK it is usually the outer two cores of a four-wire telephone extension lead.  If you get it wrong the control panel will show a communications error.  Also note that if your broadband connection shares the phone line you will need an ADSL filter in the line.  We connected the Ethernet cable into a spare port on our broadband router. The back-up battery does not need to be fitted at this point and we closed the panel. First Power-up Everything went as expected when we plugged the power cable in.  After a few minutes the siren sounded and we silenced it by entering the default user code -1234.  We then followed the instructions in the manual to select the language and Initialize the panel. Before registering any detectors or devices we established an RF network.  The panel scans for the best RF channel available and when found it can be saved.  Note that when the system is fitted in its final position the existing RF network can be deleted and a new, possibly better, one established. Registering Devices After the RF network has been saved, the devices can be registered.  Registering devices was relatively simple and intuitive.  For detectors it is simply a matter of registering the device, setting its zone type (e.g Entry/Exit), assigning which part set group it belongs to (Full Arm or Part Arm or Perimeter Arm), Naming the zone (e.g. FRONT DOOR), and setting other parameters. We installed a magnetic contact on Zone#1 and 2 x Camera PIRs on Zones#5 and #6.  We read somewhere that CamPIRs should be registered to Zone#5 and above, but couldn’t find the instruction in the manual.  So just to be on the safe side we installed the CamPIRs on Z5 and Z6.  As expected the system recognised the CamPIRs and as such gave us extra parameters for the cameras such as Flash Enable/Disable and No of Snapshots.  A nice feature is the ability to have the camera take snapshots when triggered by detectors on up to 4 other zones.  Snapshots can also be taken on demand via the MyElas app. Internet Options One of the attractive features of the iConnect2 system is its internet connectivity.  The connectivity is through the Myelas server which can be accessed on a PC or on a mobile device. When the panel is initially powered up with an Ethernet cable connected between the panel and a router, the panel assigns itself an IP address on the same subnet as the router – something we didn’t realise at the time.  If you log in to your router you should see it connected as something like ‘et3’ on 192.168.0.X where X is a number between 0 and 255.  Depending on what devices you have already connected to your router the X will be different than any existing numbers probably something like 192.168.0.5 – as in the screenshot below. The manual told us to define the MyElas IP address as 195.219.118.21 and the port as 33000.  We left the Panel ID and password empty as we intended to perform the self registration on-line. We then registered an account at https://www.myelas.com/ELAS/WebUI/ as below.  We used our email address in both the Email Address field and the Full Name Field, created a password, entered the panel ID, set the time zone and created the account. However when we tried to connect to the panel it didn’t work, but as we had noticed that the panel had initially defaulted to MYELAS.COM, we changed it back and it worked. The screenshot below is the MyElas login where we inputted the email address and password we created the MyElas account with.  The system pin code is the control panel user code (default 1234). Once logged in to the Myelas server we could see the following. We then Searched for MyElas in the relevant App Store and downloaded the MyElas App onto both an Android and I-os device.  We ran the App and filled in the relevant MyElas account details and then logged in.  The screenshots below are from an Android smart-phone.      Also see the article Remote Programming the iConnect2 Wireless Alarm System Conclusion We were quite impressed with the build quality of the equipment and with the range of features available on the system.  We were also impressed with the ease of setting up the remote control and monitoring.  Although we used the IP connection, there is no reason to think that the GPRS connection will be any worse.  We had a couple of slight criticisms such as the picture quality only being at best VGA and also that the camera snapshots took a while to process but other than that we found the system excellent especially when the cost is considered.  For less than £210 we had a robust wireless control panel with an IP module and PSTN dialler.  The panel with the GSM/GPRS module is even better value. Rivals Visonic Powermax (Express, Complete & Pro). For:  Inexpensive in basic form. Against:  Not true 2-way, can get expensive when GSM and Powerlink Modules are added.  Camera choice is poor and expensive. Visonic Powermaster. For:  True 2-way, cameras easily added. Against:  Remote viewing and control need to be accessed through third party (fee paying) monitoring.  Country specific. Texecom Ricochet For:  Excellent wireless reliability.  Good technical support from Manufacturer.  UK made. App for I-os and android for monitoring and control via inepensive ComWiFi module. Against: No wireless keypad available.  Relatively expensive.

Using the iConnect2 Remote (Local) Programmer

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Introduction One of the great advantages of the iConnect2 3-way wireless alarm system from Risco is its ease of connectivity to a PC or Laptop computer using a simple USB 2.0 A (male) to A (male) lead.  All that is required is the USB lead, the free USB driver and the free Remote Programmer (RP) Software.  Once the alarm panel is connected, all the programming functions are available through the Remote Programmer (RP).  The panel settings can be downloaded from the control panel, amended and then uploaded back to the panel. The following instructions are for a PC or Laptop running on Windows 7. USB Lead The required lead is a USB 2.0 A (male) to A (male) connector.  These are available on-line (e-Bay etc.) for around £2.00 for a 2 metre long version.  If the alarm panel is somewhat remote from the PC then a laptop will cope with the data transfer easily. Download the Remote Programmer Software The RP software and the USB driver are downloaded from the Electronics Line website.  On a PC or laptop go to www.electronics-line.com and click on ‘Register’ to create an account.  Once registered, login to your account and hover over ‘Support’ in the Top Menu and then click on ‘Remote Programmer’ under the ‘Downloads Menu’.  The following screen will appear. Download the USB driver and make a note of where it downloads to – you will need to find it later. Download the ‘Local RP’ and run the Setup.exe to install the RP.  The 6 figure default password is given at the end of the installation process.  Write the number down.  Run the RP software and enter the default password when prompted. Connecting the Panel to the Remote Programmer Open the iConnect2 control panel and silence the tamper alarm by inputting the User Code (Default = 1234).  At this point it is probably best to disable the tamper by holding it closed with a short piece of wire, or one of those twist together cable tidies, threaded through the hole in the bottom of the tamper microswitch.  The panel cannot be closed with the USB cable connected. Connect the USB cable to the control panel USB female connector – located at the top of the Communications PCB.  Connect the other end of the USB cable into a USB 2.0 port on the PC or Laptop (also works with USB 3.0). The PC or Laptop should ask for the USB driver.  Navigate to the USB driver location and download the driver. If the driver is not automatically requested then you will need to manually install it as follows. Click on the Windows Start button and then right click on ‘Computer’ in the right hand menu. Click on ‘Manage’ and then on ‘Device Manager’ and then expand the ‘Ports’ section.  You should see a yellow triangle against one of the ports.  Click on the yellow triangle and then ‘Install Driver’.  Navigate to the EL USB driver location and click ‘Install’. Communicating with the Control Panel In the RP go to File>New and create a new file with a name of your choice. Go to ‘Tools’ and click on ‘Modem Configuration’.  Leave the Com Port No as (COM1), under the drop-down ‘Modem Type’ choose ‘PC Connect’, leave ‘Identify CP’ and ‘CP Login ID’ empty, and click OK. Go to the ‘Communications’ menu and click ‘Connect’.  The panel should now connect tom the PC. Go to the ‘Communications’ menu and click ‘Upload Parameters’ to transfer the Control Panel’s parameters to the RP. After making any amendments, the new settings are downloaded to the Control Panel using ‘Upload Parameters’ under the ‘Communications’ menu.  

Texecom Premier Elite Alarm Systems Overview.

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thumbThe PDF article is intended to help you build an extremely sophisticated hard-wired or hybrid (hard-wired & wireless) alarm system using the Texecom Premier Elite range of control panels and peripherals.  The manual explains the various panels and their expansion using wired and wireless expanders.  Their is also a sytem design example.  It is recommended to read this on-line as the clickable links will take you to the relevant pages. Texecom Premier Elite Alarm Systems Overview. We have also rearranged the navigation on the website so that it is easier to find the Texecom Premier and Premier Elite products which are now all listed under one section.

Visonic PowerMaster Wireless Alarm System - Overview

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Introduction This article applies to the PowerMaster PG2 Wireless alarm systems and should not be confused with the Powermax wireless systems which use a different wireless technology.  The two systems are not compatible with each other.  As an aside, the PowerMaster has several advantages over the PowerMax system, and a couple of disadvantages.  The main PowerMaster advantages are, in no particular order, increased battery life, superior self monitoring capabilities*, increased wireless range, and easier enrolment and set-up**.  The disadvantages are that the PowerMaster system has to connect to a 3rd party server for monitoring, and that PowerMaster equipment in general is slightly more expensive, the exception being the CAM-PIRs which represent good value for money compared to the PowerMax cameras. *  Currently, the PowerMax system can be self monitored with the addition of the Powerlink2 module without the need for connection to a 3rd party server.  In order for the PowerMax/Powerlink2 combination to send e-mails it has to connect to Visonic’s server.  Visonic are in the process of shutting this server down.  The PowerMaster system requires connection to a PowerManage server which carries an annual cost (£36 as of 2016).  When connected to a PowerManage server the system can be fully controlled and video on demand obtained.  Additionally the server sends push notifications, emails, SMS and MMS message on selected events. ** Enrolment can be by activation or by ID.  Devices can be pre-enrolled and will only become active when the batteries are fitted. The PowerMaster wireless alarm is a true 2-way system and uses PG2 technology.  It is based around 3 control panels – the PowerMaster 10, PowerMaster 30 and PowerMaster 33.  The essential differences of the control panels are outlined in the table below.   PowerMaster 10 PowerMaster 30 PowerMaster 33 Part Sets 1 1 1 Partitions 3 3 3 Built-in Keypad Yes Yes No, works with KP-250 two-way keypad Ability to customise zone text Yes, custom zones only Yes, custom zones only Yes, custom zones only Upload / Download enabled PSTN/GPRS PSTN/GPRS PSTN/GPRS Verification Sequential & Visual Sequential & Visual Sequential & Visual Email Yes, via GPRS Yes, via GPRS Yes, via GPRS Sensor LED indication Alarm, range, open zone, memory Alarm, range, open zone, memory Alarm, range, open zone, memory Voice dialler Yes, no speech Yes Yes, no speech Central station communicator Yes Yes Yes PGM Output 1 volt free 1 1 volt free Built in internal siren Yes Yes Yes Log Events 250 1000 1000 CPU Battery 4.8V 1300Aph 7.2v 1.3Aph (9.6v in no siren kit) 4.8V 1300Aph Voice prompts No Yes No 2 way voice capable No Yes No GSM/SMS Optional, internal Optional, internal Optional, internal GPRS Optional, internal Optional, internal Optional, internal PowerLink Powerlink 3 Powerlink 3 Powerlink 3 Keyfobs 8 32 32 Two Way Keypad 8 32 32  Wireless Siren 4 (internal or external)  8 (internal or external)  2 (internal or external)  Sensor wakeup On arming and programmable On arming and programmable On arming and programmable Compatible with Wired External Siren  No Yes (with expander module)  Yes (with expander module) Peripheral battery life Up to 8 years Up to 8 years Up to 8 years PIR-Camera Compatible Yes, up to 10 Yes, up to 10 Yes, up to 10 Power supply Internal 230VAC Internal 230VAC Internal 230VAC User Codes 8 48 48 Prox Tags 8 (with prox keypad) 32 (with prox keypads) 32 (with prox keypad) Wireless Zones 30 64 64  Wired Zones  1  1 as standard (2 with Zone expander module)  1 DD243Compliant Yes Yes Yes EN-50131 Grade 2 Grade 2 Grade 2 Technology PowerG 2 way PowerG 2 way PowerG 2 way  Range  50-100m internal  50-100m internal  50-100m internal Frequency 868 Frequency hopping (4 bands) 868 Frequency hopping (4 bands) 868 Frequency hopping (4 bands)   The PowerMaster wireless alarm system is a true 2-way system, which essentially means that the devices on the system communicate with the control panel such that not only are the signals from the devices received by the panel but also the devices are controlled and their parameters set from the control panel.  This feature makes the installation a lot easier in that once the device has been enrolled to the control panel, all the set-up is carried out at the control panel. We supply the majority of our kits without any of the devices being pre-enrolled.  Some kits may have all or some of the devices pre-enrolled; in this case the un-enrolled devices will be marked U/L to indicate that they have not been enrolled to the panel and will thus have to be manually enrolled.  Enrolling devices is very easy and is described later. Compatibility PowerMaster systems are frequency and country specific, and each device has a specific frequency, country code and device type code.  For example the UK version of the MC-302E door contact has a code 868-1:010.  The 868 is the frequency, the -1 is the UK country code and the 010 is the device type.  The control panels also have a frequency and country code (868-1: in the UK), and the device type ’ANY’ which means that the panel is compatible with any device having the same frequency and country code.  In addition to the above codes, each device has a unique ID in the form YYY-XXXX where the YYY is the device type and the XXXX is a unique device number.  No two devices can have the same YYY-XXXX number. All the PowerMaster equipment we supply is the latest version, UK specific, and operates on the 868MHz frequency. Devices All the devices listed below are compatible with any of the PowerMaster control panels.  The number of particular devices which can be connected varies between control panels – refer to the table above. Intrusion Detectors Internal Next PG2 PIR – a standard PIR with a 12 metre detection range Next K9 PG2 PIR Pet Tolerant – a pet friendly version of the above Tower 32 PG2 Dual Technology (DT) PIR Tower 32 PG2 Dual Technology (DT) PIR Pet Tolerant Tower 30AM PG2 PIR Anti-Masking Clip PG2 PIR Curtain CAM-PIR PG2 CAM-PIR K9 PG2 Pet Tolerant Vanishing Magnetic Contact – slim-line profile MC302E Magnetic Contact (White or Brown) – with hard-wired input SD304 Shock sensor – with magnetic contact External Tower 20 PG2 PIR Tower 20 CAM PIR   Safety devices PG2 Smoke Detector PG2 Smoke & Heat Detector PG2 Carbon Monoxide (CO) Detector One Button Panic Device Two Button Panic Device   Arming devices K235 Keyfob KP250 Two-way Keypad KP160 Touch-screen Arming Station (White or Black) MC140 Remote Arming Keypad with Proximity reader (C/w 3 Chicklets) Proximity tag (Chicklet)   Sounders SR740 Wireless sounder SR740 Hex wireless sounder (hexagonal cover) SR720 Internal Wireless Sounderv   Communication Powerlink 3 Broadband module GSM350 GSM/GPRS Communicator USB Programming Kit   Repeaters/Expanders Repeater Expansion Board (PowerMaster 30 & Powermax Complete panels only)   Enrolling (registration) Devices can be enrolled (registered) by activating the device at the enrolment stage or by entering the devices ID (the YYY-XXXX number).  We have found that it is generally easier to enrol the devices using the ID. It should also be noted that each control panel has a unique Panel ID.  When a device is enrolled onto a control panel, the device internally records the ID of the panel it is enrolled to.  This means that once a device has been enrolled to a control panel it cannot be enrolled to another control panel – even though the second control panel will accept its ID.  In order to un-enrol a device from a control panel such that it can be enrolled onto another it must firstly be deleted from its original control panel and then the device needs to be reset by removing its battery and re-inserting the battery.  The device can then be enrolled onto another control panel.  The second control panel will obviously have to have the same frequency/country combination. When a device is enrolled onto the control panel, the panel recognises what sort of device it is and will then present device specific options.  For example after the MC-302 has been enrolled the panel will display it as a Contact Sens(or).  The zone it is assigned to can then be specified, its location chosen from a pre-configured list and whether ‘Chime’ is enabled/disabled.  This is followed by a further DEV SETTINGS menu which give the device specific options – Alarm LED, Reed Switch #1, Input #1.  The functions of the options are explained in the device’s installation instructions.  Different device types will have different Device Settings. Remote Monitoring All the PowerMaster systems can be managed and their status viewed by the end-user via an ‘APP’ (Visonic-GO) available for android and Apple devices.  In order to implement remote monitoring the PowerMaster system has to be connected to a remote PowerManage server via the broadband module (Powerlink 3) or the GSM/GPRS module (GSM350PG2).  There is an annual charge (£36 per year as of 2016) for the monitoring service.  However, we can offer the first 12 months monitoring free with certain products.  Once connected to the server, the APP can set/unset the alarm in home/away mode, view the devices on the system and their status, capture images from connected cameras.  The server can send event-triggered emails, SMS messages, push notifications for selectable events, and captured still/video from connected cameras. Connecting the PowerMaster system to the PowerManage server is a seamless process and only requires a connection into a router and a couple of settings on the PowerMaster control panel.  There is no requirement for port forwarding or knowledge of networking. The images below show screenshots of the Visonic-GO APP on an android phone.       The main page (above left) shows one trouble, which is actually a low battery alert – we didn’t have the back-up battery fitted at the time.    

Visonic Powermaster Wireless Alarm system Review

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thumbClick the Icon below to download this article as a PDF. Introduction It is a few years since Visonic (now part of the Tyco group) introduced the PowerMaster range of wireless alarm systems.  Its initial release was received with a bit of scepticism among the traditionalists – as indeed was the whole wireless alarm concept.  Indeed for installations requiring a high security grade (grade 3 or above), wireless alarms are a non-starter as they can only ever achieve a grade 2 security rating.  Nonetheless, for domestic and low-risk commercial installations, grade 2 is generally more than sufficient.  When this is coupled with the introduction of the narrowband 868MHz (actually 868.95MHz) frequency, specifically intended for security applications, to replace the overcrowded 433MHz frequency, wireless alarm systems finally grew in stature as a reliable alternative to hard-wired installations. The Visonic PowerMaster system has been designed from the bottom up to be a fully integrated 2-way wireless system.  This contrasts with wireless offerings from the likes of Texecom, Pyronix and others who have tended to modify their existing hard-wired systems to accommodate wireless connectivity. The ease of installation is a huge plus for wireless alarm systems, massively cutting the installation time and the cosmetic effects of installing hard-wired systems.  An average wireless alarm system can be installed in a couple of hours compared to a day or more for a similar hard-wired system. Admittedly, early wireless alarm systems were not very refined and also suffered from poor or non-existent wireless transmission/reception problems.  But as the technology has advanced the connectivity, reliability and stability has improved to such an extent that even those dyed-in-the-wool traditionalists have come to accept that they are a very viable alternative to hard-wired systems even though some installers are only dipping their toe in the water by using a combination of wired and wireless (Hybrid) systems. Many wireless systems such as Visonic’s PowerMax range use 1-way wireless technology which is still very stable and reliable. The introduction of the Visonic PowerMaster range employed a brand-new technology – true 2-way wireless systems.  In 2-way systems the control unit constantly polls the devices connected to check their status as compared to 1-way systems where the control unit simply listens to connected devices.  Visonic have variously termed their technology as PowerG or PG2.  The advantages of 2-way systems are typically an increased battery life in detectors due to the ability to turn detectors off when they are not in use, the early reporting of potential faults and the ability to add, modify and delete devices on the system from the control unit.  In fact, where the control unit is connected remotely all the actions can be carried out remotely. The Products The PowerMaster system is based around three control panels - the PowerMaster 10, 30 and 33 models.  For more information and the differences between the control panels refer to the article PowerMaster Systems Overview.  The system can accommodate a large range of detectors, two types of remote keypads and 2 sounder shapes.  Please go to the PowerMaster section of our website to see all the available products in the range. All three control panels seem quite well designed and well manufactured.  Our favourite was the PowerMaster 33 which is the one of the three without a keypad on the panel - it is operated by one or more remote keypads (RKPs).  It is only available in kit form as here.  The PowerMaster 33 panel has a high gloss plastic finish and an aesthetically pleasing facia and in any case because it has to be operated via an RKP it can be hidden away.  Both the PowerMaster 10 and 30 can also be operated by remote keypads or remote commanders if required. The other two variants are less aesthetically pleasing and are designed to be accessible, although again they can be hidden and programmed using an RKP.  The PowerMaster 10 has a small footprint (200mm (w) x 180mm (h) x 55mm (d)).  The PowerMaster 30 is slightly wider and has more available zones. In general, once the panels have been programmed, users operate the alarm using remote keyfobs (KF235) so the accessibility is usually only required during programming.  For the purpose of this review we used a PowerMaster 10 control panel with a Powerlink 3 fitted, and used 2 door contacts, a CAM-PIR and a remote keyfob (KF235).  None of the devices were initially enrolled to the control panel. Also for the purpose of the review, we decided to use the self-monitoring service and signed up for 12 months connection to a PowerManage server at a cost of £36 per annum.  Connection to the PowerManage server can be achieved by GPRS (GSM350PG2) or the Powerlink 3 broadband module.  The Powerlink 3 requires a network cable from the control panel to a spare port on the router.  For our test set-up we used the Powerlink 3. Note that if the GSM350PG2 is used then notifications can also be sent through the GSM (Mobile phone) channel. Opening the delivered package we were pleased to see that all the manuals were supplied as hard copies and e-versions on a CD, as were all the batteries and fixings. The supplied manuals were easy to understand, especially when compared to the manuals for the Visonic PowerMax system. All three control panels have similar software features such as Home and Away setting and Partitioning, along with a host of features and parameters. The Programming Menu System Programming the system from the control panel or a connected RKP is by a layered menu system.  Before starting programming we familiarised ourselves with the menu navigation keys and the menu structure. First Power-up The control panel is loaded with a set of factory defaults which can be left untouched during the initial set-up. Before applying any power to the panel we installed the Powerlink 3 module and connected it to our router.  Similarly if the GSM350 is used this should be fitted before applying power.  As an aside, if a pay-as-you-go SIM card is used in the GSM350 it should be registered through the provider over the internet.  This will ensure that you can see the available credit on the SIM card. We didn’t require a land-line telephone connection, hard-wired zone or PGM output connections. On UK models the control panel is powered directly from a 220-24v AC mains supply through an internal transformer.  A mains lead is not supplied with panel.  Ideally it should be powered from an un-switched fused spur with a 3 amp fuse fitted.  The control panel has a back-up rechargeable battery and it can be powered from this alone, but only for a relatively short period.  In our case we temporarily connected the panel to the mains using a plug and lead.  No earth connection is required.  We did not fit the battery. With the panel closed we applied the mains power and simply ignored any warning messages that flashed up. Note: PSTN FAIL is enabled by default, if no telephone line is connected to the panel the PSTN FAIL needs to be set to Do Not Report. Server Connection The server connection we signed up for was simply to allow us to self-monitor the system through a 3rd party server.  Other providers may provide additional services such as active monitoring but it is likely that these services will incur substantially increased costs. Shortly after signing up we were contacted by the server provider and told what settings we needed to enter into the control panel.  We installed the Visonic-GO app on both an android device and an i-Os device.  Within minutes we had a connection to the server and were able to sign in to the app using the server address and our panel ID.  All we had to do to log into our panel was to enter the panel’s user code. We also found another App for both Android and I-os called ‘Tyco Alert’ which performs exactly like the ‘Visonic-GO’ App.   The App’s home screen (above) showed the App status as ‘Connected’, the alarm status as ‘Disarm’.  The screen also showed one ‘Trouble’.  Clicking the ‘Trouble’ showed a ‘Control Panel - Low Battery’ trouble which was as expected – we hadn’t fitted the back-up battery.  The display on the control panel also indicated a ‘READY TRBL/MEMORY’ message and the amber warning light was lit.  With regard to the MEMORY message on the panel; this refers to previous troubles which have cleared but are still in the recent trouble log.  These MEMORY TROUBLES will clear when the system has been set and unset. Adding Devices We found adding devices to the system extremely easy.  Because the system is 2-way, all the parameters associated with a particular device are carried out at the control panel.  Each device, whether it is a detector, keyfob, sounder etc. has a unique 7 digit code in the form DDD-NNNN where the DDD identifies the device type and the NNNN is the devices unique ID number. It should also be noted that panels and devices are country specific – i.e. UK panels are only compatible with UK devices. For more information on compatibility, refer to the article PowerMaster Systems Overview. Devices can be added to the control panel in two ways – by device ID or by device activation.  We found that using the device ID was the easiest.  When the device ID is entered and accepted by the panel the panel knows what sort of device it is and then gives the available parameters for the particular device type. For detectors it is simply a matter of choosing the zone number or letting the panel automatically go to the next available zone.  Choosing the location from the pre-designated names or defining a custom name, and setting the zone type.  It is important to understand the functions of the zone types.  An explanation of the zone types is given in the manual. System Set-up We intended to set the system as a simple system where the two door contacts are fitted to the front and rear entrance doors and the CAM-PIR in the lounge.  The front door will be used to enter/exit the property and its zone number set to ‘Zone 1’ and its type set as ‘Entry 1’, we left the entry/exit timers at their default setting.  The rear door was enrolled onto ‘Zone 2’ and its type set as ‘Perimeter’.  The CAM-PIR was enrolled onto ‘Zone 3’ and its type set to ‘Interior’.  With this configuration arming in ‘Home’ mode will alarm the front and rear doors but not the CAM-PIR thus allowing movement within the premises.  Arming in ‘Away’ mode will set the whole system. Testing Logging into the Visonic-GO App we could see all of our enrolled devices and the system as healthy (apart from our non-installed battery trouble). We next tested the system by setting carrying out a PERIODIC TEST and found all our devices were operating correctly. Finally we tested the system by actually setting the alarm and testing that the entry/exit worked and that the other sensors caused an alarm and sent the expected notification to the App on the mobile device. Conclusion We have to admit, after being initially sceptical, that we were very impressed with the PowerMaster system.  Compared to the Powermax system the programming is much simpler and more intuitive.  We also notice that we didn’t get some of the memory glitches associated with Powermax system. We were also impressed with the number of detectors available and the relatively low cost of the CAM-PIRs. We also tested the broadband connection from remote locations and found no problems. All-in-all this is a great little system and one of the easiest to install we've encountered.  

PowerMaster FAQs

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thumbThe Listings below are commonly asked questions.  Please refer to the relevant manuals for further information. Related Articles PowerMaster Systems Overview. PowerMaster Systems Review General   Q What are Zones, Part-sets and Partitions? A In wireless systems a zone is used to connect one detector to the system.  In a typical small domestic system Zone 1 may be used for a magnetic contact on the main entrance door, Zone 2 may be used for a magnetic contact on the rear door.  Subsequent zones may have motion detectors (PIRs) assigned to them.   Each Zone can be assigned a zone type.  In the example above Zone 1 would typically be a Delay Zone (Perimeter) to allow entry/exit through that zone within a specified time.  Zone 2 would typically be set as a Perimeter Zone.  The detectors on the interior zones would typically be set as Interior Zones.  The PowerMaster system can be set in two modes – Home and Away.  In Home mode only perimeter zones are armed allowing movement within the property.  In Away mode all the zones are armed.   In addition to the above the system is equipped with an integrated partitioning feature that can divide the alarm system into three distinct areas, identified as Partition 1, 2 and 3.  A partition can be armed or disarmed regardless of the status of the other partitions within the system. Partitioning can be used in installations where shared security systems are more practical, such as a home office or warehouse building. When partitioned, each zone, each user code and many of the system's features can be assigned to Partition 1 to 3. Each user code is assigned with the list of partitions it is allowed to control in order to limit access of users to certain partitions.  Each partition can also be set in Home or Away mode. Q What is Latchkey mode? A The alarm can be set in ‘Latchkey’ mode.  When the alarm is unset a message is sent by the chosen method that the alarm has been unset.  It is designed to notify parents that their child has successfully come home from school say. Q Can Powermax accessories and devices be used with the PowerMaster system? A Absolutely not.  The PowerMax system uses a totally different wireless system and is only 1-way.  There are a couple of peripherals which are common to both PowerMax and PowerMaster systems – The GSM350, USB Programming lead, and the Expansion board. Q How long do the batteries last in detectors and devices? A The battery life depends on the usage and the device type.  Because the system is 2-way the devices can be put to sleep by the control panel.  The battery life is at least double of that of similar PowerMax devices. Q What is the wireless range of the various devices? A Wireless transmission/reception values are quoted as Line-of-Sight (LoS) i.e. with no obstructions between transmitter and receiver.  Visonic quote up to 300m LoS, however this is significantly decreased by walls etc between the transmitter and receiver.  Standard brick and plaster walls do not normally cause signal loss problems.  The big enemy of wireless transmissions is metal especially ferrous (iron) metals.  Also note; that the earth is also a good absorber of wireless signals and as such devices should not be installed close to the ground (below approx. 1 metre) and definitely not underground. Q How does monitoring work? A There are two types of monitoring available for the PowerMaster system.    Self Monitoring – this requires the system to be connected to a PowerManage server.  Once connected the server can send e-mails, SMS, MMS, and notifications to specific recipients.  The PowerManage server also connects to the Visonic-GO app which allows control, event notification and status of the alarm system.  The annual cost for self monitoring is in the region of £50. Third-party Monitoring – this again requires the system to be connected to a PowerManage server or other suitable receiver at a monitored Alarm Receiving Centre (ARC).  The ARC is constantly manned and when alarm notifications are received the ARC attempts to verify that an actual intrusion has taken place.  Upon verification, the ARC can inform the Police that a verified alarm has occurred and the Police will respond.  The Police are unlikely respond to unverified requests.  The cost is dependent on the provider but is likely to be in the region of £30 per month. Q Do I have to have the system monitored? A No; the system operates extremely well as a standard wireless alarm system and in our experience is very stable and reliable.  All the control panels have a built in PSTN dialler which can be used to report to up to 4 private telephones.  The reported events are selectable to only report the events required.  Note that if you have the CAM-PIRs on the system then you can only receive images if the system is connected to a PowerManage server. Q Can I use the Powerlink 2 module to connect the alarm to the internet? A No, the Powerlink 2 will not work with the PowerMaster system.  The PowerMaster has to connect to a PowerManage server in order to connect to the Internet.  Connection to the server can be either through the Powerlink 3 broadband module or via GPRS using the GSM350 module.  There is a small annual charge for the server connection. Q Is there a mobile ’App’ for smart-phones and tablets? A Yes, there is a free ‘App’ for both Android and I-Os – search for Visonic-GO.  The App can be used when the system is connected to a PowerManage server using either the PowerLink 3 or the GSM/GPRS module. Q What functions does the ‘App’ have? A The alarm system can be armed/disarmed in either Home or Away mode, receive notifications of events (selectable filters), receive images from CAM-PIRs on alarm, get images on demand from cameras, see system status and connected devices. Q Can I view images from the PIR- cameras on my smart-phone /tablet? A If the system is connected to the PowerManage server and the free Visonic-GO app is installed then the cameras can send images directly to the app on alarm occurrences.  Pictures-on-demand can also be requested from the app. Q Can I remotely control the alarm system by phone and SMS messaging? A The system can be controlled over the land-line by dialling into the control panel and using the telephone keypad to issue commands, check the alarm status and enable ‘Listen In’.  If the GSM350 module is fitted similar commands can be sent via SMS messages.   Installation   Q Are the PowerMaster devices you supply compatible with my existing PowerMaster devices? A All the PowerMaster equipment we supply is UK specific and is labelled 868-1:XXX, where ‘868’ is the frequency, the ‘-1’ is the country code and the XXX is the device type.  The device type for control panels is ‘ANY’ which means that it is compatible with any device type having the ‘868-1’ prefix.  Each device has its particular device type number.  For example, the UK version MC302 is labelled ‘868-1:010’, the CAM-PIR is 868-1:014’ and as such both devices are compatible with control panels having the ‘868-1:ANY’ label. Q I have a detector/device which was previously enrolled to another PowerMaster control panel; can I enrol it to another PowerMaster control panel. A First off, the device and the panel it is being enrolled to must have the same frequency and country code.  Ideally, the device should have been deleted from the original control panel.  Remove and replace the battery before enrolling the device to another control panel.  The device may show as pre-enrolled for a short while until the network synchronisation is completed. Q What is the version of the panels you supply? A The Panels we supply are always the latest version.  As of August 2016 the version is 18. Q How do I find out the version of my panel? A The version of the panel is displayed under the ‘SERIAL NUMBER’ menu.  Once in the menu, repeatedly pressing ‘NEXT’ will scroll through the panel’s data.  The ‘JS702275 K18.022’ number format indicates the panel version – in this case 18.022.  Also note that the Panel’s ID is also under this menu.  The Panel ID is needed to connect to a PowerManage server. Q I have a PowerMaster control panel on version 15; can I use the PowerLink 3? A No, the PowerLink 3 will only work with panel versions 17 and above.  When used with version 17 panels there are a couple of subtle differences in programming but nothing that really causes any problems.  For the best functionality, version 18 up should be used.  All the PowerMaster versions can connect to the PowerManage server via the GPRS channel using the GSM350 module. Q I am a DIY installer; can I install the PowerMaster system myself? A Absolutely yes; if you contact Visonic or access their website they will state that this is not a DIY product and must be professionally installed.  This is wrong; the system is an easy install for any competent DIY person.  When we questioned them as to why, their lame excuse was that it had to be connected to the mains power supply.  Of course the real reason is that they are trying to protect installers.  Visonic seem to have shot themselves in the foot because they have made a system which is very quick and easy to install. Q Can I connect the control panel to the mains supply using a standard plug? A You can but it is not recommended.  Ideally it should be wired into an un-switched fused spur fitted with a 3 amp fuse.  The fused spur should be installed by a qualified electrician. Q Are all the relevant manuals supplied with the PowerMaster equipment? A Yes; control panels and kits with control panels are supplied with hard-copy user and installation manuals and a CD containing manuals for all the PowerMaster equipment in multiple languages.  All detectors and devices are supplied with hard-copy manuals. Q Do you provide support with the installation if I need it? A Yes, we give support via email and phone during working hours.   Troubleshooting   Q How does the system indicate troubles? A The system reports troubles to the control panel and also to the Visonic-GO app (if used).  There are two types of troubles – critical and non-critical.  Critical troubles are displayed as NOT READY TRBL.  The alarm cannot be set until the critical troubles are cleared.  The simplest form of critical trouble is simply a detector in an alarmed state – e.g. a door with a magnetic contact fitted is open – closing the door will clear the trouble.  Pressing the OK key on the panel will scroll through all the troubles on the system.  Once all the troubles are cleared the system will report READY or READY – MEMORY and the system can be set. Q How do I clear the [READY - MEMORY] message?     Press the status button on the Keyfob or press [OK] repeatedly to review the memory condition. Start the ARMING process then disarm the system. The memory prompt should be cleared, if not press the [OK] key repeatedly until the prompt clears. Q What do I do if I get a SYSTEM JAMMED message? A This is an important feature as panels in a constant jamming mode cannot hear other transmitters on the system which causes inactivity and testing problems. To fix this problem, check if there is anything around the panel that could be causing RF interferences, for example, baby monitor, WiFi transmitter, door bell etc.  To temporarily eliminate anything within the premises, if possible, turn off the main electricity supply. Q What do the error messages mean? A All the error messages are explained in the installation manual. Q I have forgotten my User and/or my Installer code. A You can reset the User and Installation codes to their default settings by carrying out the following reset procedure.  This will only reset the codes and no other settings.   Remove mains power to the control panel. Open the control panel and disconnect the battery. Unclip the inner cover to reveal the PCB. Fit a jumper across the two default (DEF) pins.  A small screwdriver blade will suffice if you haven’t a suitable jumper. Reconnect the battery. Disconnect the battery. Remove the jumper. Refit the inner cover. Reconnect the battery. Close the control panel. Re-apply the mains power. Check that the codes have defaulted to 1111 (User) and 9999 (Installer). Change both codes immediately.  Everyone knows the defaults! Remember your new codes.  

Connecting PSTN (Land-line) to PowerMax and PowerMaster Alarm Panels

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This article explains how to connect the PowerMax and PowerMaster alarm control panels to the telephone network and programme it.  The article applies to the UK PSTN but the basic principles are the same for worldwide telephone systems. The Powermax and PowerMaster control panels have in-built PSTN (Public Service Telephone Network - i.e landline) diallers which can send voice messages to up to four telephone numbers.  They can also send SMS messages to up to four text enabled phones - either mobile or text enabled handsets. Connecting the Powermax to the PSTN Modern telephone systems use two core cable to carry the telephone signals.  If you remove the cover from a standard BT telephone socket box the line is connected to terminals 2 and 5 and as such the two LINE terminal connections from the Powermax panel needs to eventually connect to these two terminals.  Because most telephone lines now hare broadband enabled the connection needs to pass through an ADSL filter.  The easiest and neatest way is to modify a standard telephone extension lead. Cut the plug off one end of the extension lead and strip the outer sheath back to reveal the four different coloured cores. Plug the extension cable into the ADSL filter (or into the BT socket if ADSL is not enabled) and identify which cores are connected to terminals 2 and 5.  The cores can be identified by using a test meter.  The two cores connected to terminals 2 and 5 should have a voltage of around 50 volts.  Or you can open the BT box and use a connectivity tester to check for continuity between terminal 2 and each of the cores to identify which core is connected to terminal 2, then repeat for terminal 5.  The two unused cores can be cut back to leave just the two cores required.  Or you can just guess by trial and error.  On a standard flat extension cable it is usually the two outer cores that connect. Connect the two cores into the LINE terminals on the Powermax panel.   Programming the PowerMax/PowerMaster Panel The panel can have up to 4 telephone numbers programmed for voice messaging and 4 for SMS messaging. Enter Installer Mode Press >> (NEXT) repeatedly until you reach DEFINE COMM, then press OK to display PSTN/GSM. Press NEXT three times to reach PRIVATE REPORT, then press OK to display REPORT TO PRVT. Press OK and choose the type of report you want fromdisable reportallall (-op/cl)all (-alerts)alarmsalertsop/clThese are explained in the manual. Press OK to return to REPORT TO PRVT Press NEXT to display VOICE REPORT (or NEXT again to go to SMS REPORT TEL#) Press OK to display 1st Private Tel# Press OK and enter the first telephone number. Press OK twice and then NEXT to input the second telephone number. When all the required telephone numbers have been entered press NEXT until you reach REDIAL ATTEMPTS Press OK to set the number of redial attempts (default is 3) Press OK then NEXT to display VOICE<-->PRIVATE then OK to enable or disable two way voice.  NB Not all panels have the Voice option. Press OK then NEXT to display TEL ACKNOWLEDGE and choose either single or all  (single is recommended) then press OK Press the back key to reverse to REPORT TO PRVT then NEXT twice to display SMS REPORT TEL# press OK to enter the 1st SMS TEL# then OK and NEXT to enter the 2nd SMS TEL# When you have entered the required numbers press OK Exit Installer Mode   Unfortunately the only way to test that the messaging is working is to create an alarm or event or alert (depends on the type of reporting you have chosen) This Article is Copyright and cannot be used commercially without express written consent of Sapphire Alarms. Illegal copies are detected by Copysentry

Visonic PowerLink Broadband Modules Explained

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Introduction The Visonic PowerLink module is a broadband module which connects the PowerMax and PowerMaster range of wireless alarm systems.  The module is designed to connect directly into a broadband router via an Ethernet network cable. History The first wireless system manufactured by Visonic was simply labelled PowerMax™ and was a basic wireless system. Within a few years Visonic introduced the PowerMax™ Plus (+) system which had improved features and functionality, including the ability to connect to X-10, GSM Dialler, and the original PowerLink 1.  Both the GSM module and the Powerlink 1 modules were boxed modules mounted externally to the control panel. The PowerMax Plus was superseded by the PowerMax Pro and the PowerMax Complete models and shortly followed by the PowerMax Express.  The GSM module for all the models was changed to an internal module.  A PowerLink2 module was also made available for the Pro and the Complete models but not for the Express model.  Unfortunately, the PowerLink2 module was discontinued in April 2017.  Visonic updated the firmware on the existing PowerLink3 so that it would work with newer PowerMax systems as well as the PowerMaster range – we have designated the updated PowerLink3 as the PowerLink3+.  When stocks of the PowerLink3 are depleted, only the PowerLink3+ will be available which will work with newer PowerMaster and newer PowerMax panels. The PowerLink2 broadband module contained a web-server and as such could be accessed using an internet browser both locally (LAN) and remotely (WAN – Port forwarding required) and also had the ability to view any connected cameras.  The PowerLink2 could also connect to the Visonic Server in Israel in order to send e-mail notifications of alarms and events.  The Visonic Server was shut down in mid 2016.  The PowerLink3 and PowerLink3+ do not have a built in web-server and as such have to be accessed through a server. Visonic began to market the PowerManage server platform which allows both PowerMax and PowerMaster systems to connect to it via PowerLink and GSM/GPRS, and then to connect to the VisonicGo App on both Android and i-os mobile devices. Visonic (Tyco) introduced a new range called PowerMaster.  The PowerMaster range employs a different technology to the PowerMax and the two systems are not interchangeable.  In a nutshell, the PowerMaster system uses true 2-way technology in which connected devices are fully controlled by the system control panel.  This results in increased battery life, increased wireless transmission range, and simplified installation.  The PowerMaster system can connect to the PowerManage server using the PowerLink3, PowerLink3+ or the GSM350 modules. Current Situation (July 2017) PowerMax Panels Existing PowerMax Panels fitted with the PowerLink 2 can connect (via its web-server) to a browser either locally or remotely (using Port Forwarding).  This will allow the system to be viewed and controlled using the browser version on PC or Mobile including video from connected cameras if fitted.  It will not send email notifications nor push notifications. Existing PowerMax Panels fitted with the PowerLink 2 can also connect to the PowerManage server and be monitored and controlled using the VisoniGO App.  Email and push notifications are sent from the server.  However any connected cameras cannot be viewed and some of the interactive operations, e.g. zone bypass, do not work. Newer PowerMax panels can be fitted with the PowerLink3+ and will connect to the PowerManage server and monitored and controlled using the VisoniGO App.  Email and push notifications are sent from the server.  However any connected cameras cannot be viewed and some of the interactive operations e.g. zone bypass do not work. Also note that the PowerLink3+ does not have the in-built web-server and the system cannot be monitored or controlled via a browser app. The PowerLink3+ is only compatible with newer PowerMax Control panels as below. PowerMax Express – version 17 and higher PowerMax Complete - version 15 and higher PowerMax Pro - version 13 and higher PowerMaster Panels All PowerMaster panels, version 17 (v18 recommended) and higher are compatible with both the PowerLink3 and the PowerLink3+.  Version 17 does not have the facility to e-mail by server whereas version 18 and higher has the facility to e-mail by server. Apart from the above limitation on version 17 panels, the panels are fully operational with the VisonicGO app and support all the features including images from PIR-CAMs.

How to Connect PowerMaster-360R to a Wireless Router

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thumbHow to Set Up Wi-fi on PowerMaster-360R The Visonic PowerMaster-360R PG2 control panel can connect wirelessly to the premises broadband router, eliminating the need for additional wiring and providing more flexibility with installation. In order to establish a wireless connection between the PowerMaster-360R and a broadband router, first the system must be connected to Power Manage. This is a secure online service that allows users to remotely monitor and operate their system via the Visonic-Go mobile app. Click here if your Visonic alarm system is not configured for connection to Power Manage. 1. Connect the built-in broadband module to your Wi-fi router using a Cat5e/Cat6 network cable. 2. Open Visonic-Go mobile app and enter your panel details to log in. See - How to use Visonic-Go 3. In the app menu, select 'Panel Settings' 4. in the sub-menu, select 'Wi-Fi Settings' 5. Enter the Wi-Fi SSID and password for the broadband router. NB: Allow at lease 3 minutes for the settings to upload to your control panel before detaching the ethernet cable.  

Adding Prox tags to the Honeywell Galaxy Mk7 (CP038) Keyprox RKP

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thumbThere are two versions of the proximity tag used with the Galaxy Mk7 Keyprox RKP – the thick (YXO-0020) tag which does not have a code number printed on it, and the thin (YXO-0004) tag which does have the code number printed on it.  Both types can be used with the Mk7 RKP.  If you want tags for a Max Reader then you need to use the thin (YXO-0004) tags. The following procedures outline adding and deleting tags from the system. Adding Prox tags to the Honeywell Galaxy Mk7 (CP038) Keyprox RKP Enter the menu 42.1 = Users. Users.  Select a user.  Select option 6 = Prox Tags.  Press A & 1 together to self-learn keytag/card on to system. NOTE: When pressing A & 1, make sure keytag or card is kept away from prox symbol or else the number will be misread.  Hold card/keytag in front of prox symbol to add it in.  The number should be displayed.  Wait for double beep then remove keytag/card.  Press enter to save and exit. NOTE: If at any time a triple beep is heard, the learn procedure has failed. Removing Keytags (Prox tags) or Cards from the Honeywell Galaxy Mk7 (CP038) Keyprox RKP Enter menu 42.1 = Users. Users.  Select a user.  Select option 6 = Prox Tags.  The Serial number is displayed.  Press the B key until all digits are deleted from screen.  Press enter to save and exit.
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